For rental companies
Rental partner terms
Everything a Chicago-area rental company agrees to when it takes orders from Beyond Chiavari, on one page. We pay your full price-sheet rates on your usual terms. You pay nothing on your first two booked orders, then 8% of the rentals on orders we send that book.

How an order works
From order email to statement
- Step 1Order emailItems, date, venue, quote ID. Reply within 4 hours.
- Step 2We place the orderConfirmed in writing, and we pay your deposit.
- Step 3You deliverDelivery, setup and pickup at the times we agree.
- Step 4Monthly statement8% of booked rentals after the free period, due in 15 days.
See what customers see: the rental catalog with prices, the quote builder, what customers pay us, and the partner FAQ. Already listed without asking? Change or remove your listing.
Money
- Joining
- Free. No setup fee and no monthly fee.
- Free orders
- Nothing on your first two booked orders after you sign. Orders booked before you sign are never charged.
- Referral fee
- 8% of the rental subtotal on orders we send that book. The subtotal is rental items only, after any discount. Not delivery, setup labor, damage waiver, tax or deposits.
- When it's owed
- Only after the event happens and the customer has paid you. Nothing on cancelled or refunded orders. Part-refunds lower the fee to match.
- Rate lock
- 8% is locked for 12 months from signing.
- Statements
- One statement a month, by the month of the event. Due 15 days after we send it, by ACH, Zelle or check.
- If you won't do a percentage
- A flat $35 for each order you accept instead. Nothing for orders you turn down.
Prices and customers
- Your prices
- You set your price sheet and we pay those rates for every order. Quotes are good for 14 days. Give us 30 days' notice of price changes.
- Who pays you
- Beyond Chiavari does. We place each order and pay your usual deposit when it's confirmed and the balance before the event. Customers book and pay with us, at our own prices.
- Our customers
- Customers on our orders stay ours for 24 months, including their next events. Please don't contact them about anything but their delivery, or offer to book them direct.
- Customer details
- Used only for delivering that order. Please don't add them to your marketing.
Orders
- How an order reaches you
- An email with a quote ID (BC-YYYY-####), the date, venue, guest count and exact items and quantities.
- Reply time
- Yes, no or yes with changes within 4 business hours. Same day for events less than 14 days out.
- Status
- A short weekly update on open orders: booked, quoted, or lost and why.
- If you have to cancel
- Tell us right away, return what we paid for that order, and help us find a replacement. What we promise our customer is ours to keep, not yours.
- Your work
- Delivery, setup, pickup, damage, cleaning and the taxes on your rentals, including the Chicago lease tax, stay with you.
Listings, photos and leaving
- Insurance
- A general liability certificate on file before your first booking.
- Your listing
- We show your item names, sizes and prices. Ask us to change or remove anything and it's done within 2 business days.
- Photos
- Only with your written OK, credited to you. You can take that back any time.
- Exclusivity
- None either way.
- Quality
- Two confirmed customer complaints in 90 days pauses new orders until we've sorted it out together.
- Length
- 12 months, renewing on its own. Either of us can stop with 30 days' notice. Fees are still owed on orders placed before then.
- Changes to these terms
- 60 days' written notice before any fee changes.
Questions
About these terms
How much is the fee on a $5,000 order?
$400 once your first two booked orders are done, and nothing on those. It's worked out on the rentals only, not your delivery, damage waiver or tax.
Do I sign something?
Yes, a short agreement with these same terms. Reply to our email saying you agree, or sign the PDF we send. An attorney is finishing the full version, and nothing in it will differ from this page.
What if a customer we already know comes through you?
Tell us when the order arrives. If they were your customer in the last 12 months, there's no fee on that order.
Can I leave?
Any time, with 30 days' notice. We'll remove your listing within 2 business days.